Finding the Right People Starts with Asking the Right Questions
Written by: Steven Zeffert
Recruiting the right people is one of the biggest challenges for employers today. Doing it alone can be difficult, time-consuming, and often frustrating. That is why many companies turn to staffing agencies. But before you decide who to work with, it’s important to ask the right questions.
Here are a few you should always ask:
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What do you know about my industry?
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Will I have a dedicated account manager?
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Can you assist me in achieving diversity and inclusion?
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Is there cultural alignment with me and my organization?
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How will you make sure the candidates you send me have the skills and experience I need?
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Do you perform robust vetting?
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What will you do to ensure the workers I select will stay with me as long as I need them?
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Can you provide me with a clear pricing structure?
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How flexible can you be in providing me with usage reports and invoices the way I need them?
At Employment & Training Centers, Inc. (ETC), we welcome these questions, because they give us the opportunity to show how we deliver real value to our clients.
Founded in 1986 and headquartered in Houston, ETC is a woman- and minority-owned, family-run staffing and workforce development firm. For nearly four decades, we have partnered with both private companies and public agencies to provide staffing solutions that strengthen business outcomes while making a lasting impact in the community.
We specialize in high-volume staffing, direct hire placement, compliant payroll services, and workforce strategies designed to help businesses succeed. We place candidates in temporary, contract, and permanent roles, and we manage the full HR process—including payroll, taxes, workers’ compensation, benefits, and compliance.
Every client is assigned a dedicated account manager who takes the time to understand not only business needs but also company culture, language preferences, and communication style. We focus on cultural alignment as much as technical skill, because both are essential for retention.
Our recruiting process is rigorous. Candidates are tested for the skills you need, interviewed for fit, and vetted through background checks and educational verification. By looking at aptitude and attitude as well as experience, we deliver people who perform well and stay engaged. After onboarding, we remain in touch with employees to provide support and guidance that helps them stay productive long-term.
Transparency is another cornerstone of our approach. We offer clear pricing, flexible reporting, and invoices formatted to your specifications. Communication is consistent and proactive, so you always know where things stand.
Above all, what sets ETC apart is that we are right here in Houston. We know the people, the neighborhoods, and the industries that drive this city, and we combine that local knowledge with nearly forty years of experience to give our clients an unmatched advantage.
ETC is more than a staffing agency. We are your strategic partner, helping you save time, reduce costs, and build a workforce that strengthens both your business and the community we share.
We Succeed When You Do
