For the past twelve years, ETC has been the Employer Service contractor for Workforce Solutions, a comprehensive human resources provider serving the 13-county Houston-Galveston Gulf Coast region.

Three times each year, contractors nominate staff members they believe best exhibit the I AM Workforce Solutions principles and excellent customer service. The Regional Management Team, comprised of contractor and H-GAC staff reviewed and scored 14 nominations and selected ETC’s Business Consultant Pedro Chavez to receive the February 2014 Customer Service Award.

As a Business Consultant for ETC, Mr. Chavez regularly interacts with employers to develop business strategies to address important industry challenges. He has been a key contributor to local chambers of commerce and economic development committees. Working with international industry groups, he has developed significant business solutions for emerging markets in the Gulf Coast region with companies from Russia, Venezuela and Mexico.

Mr. Chavez provided critical labor market information and targeted recruitment efforts to the Lone Star Small Business Development collaborative, which resulted in a substantial increase in job opportunities for area residents.

He consistently exceeds customer expectations by providing unique solutions and delivering quality service to help both employers and job seekers.

We are proud of you, Pedro!